top of page

Terms & Conditions

 

TERMS 
This website, found under the www.tirionhaffineartist.co.uk URL, is operated by  and references to 'we' 'us' and 'our' shall be deemed to be references to Oriel Ffynnon. References to 'you' and 'your' shall be deemed to be references to persons placing an order via this website. 

Our name is Oriel Ffynnon Gallery & Gifts with our principle place of business at: 

Blaenffynnon, Horeb, Llandysul, Ceredigion, SA44 4JG
Our email address is tirionrees@yahoo.co.uk and our telephone number is 01559 362090

Oriel Ffynnon Gallery & Gifts is a privately owned business.  

Website prices are all correct, inclusive of VAT at the current rate. We reserve the right to increase prices 

Every effort has been made to ensure descriptions, photographic reproductions and specifications of products are correct. We reserve the right to alter specifications of products without prior notice 

PLACING AN ORDER 
By placing an order with Oriel Ffynnon Gallery & Gifts you will be deemed to have read, understood and agreed to the terms and conditions. If you are unhappy with any aspect of these terms, then you should contact one of our team members before placing an order with us, either by telephone on 01559 362090 or by email at tirionrees@yahoo.co.uk or by post using the address given above. 

By placing an order via this website you are making an offer to Oriel Ffynnon Gallery & Gifts to purchase the goods detailed in your order upon the terms described in your order. Once you have placed an order we will send you a confirmation that your order has been received but this is not a confirmation that your offered purchase of goods has been accepted. A contract between you and Oriel Ffynnon Gallery & Gifts for the sale of our products will only exist once an order has been accepted, processed and dispatched to you. 

Prices and availability of goods are subject to change without notice. 

PAYMENT & TAXES 
We accept online payment in a secure environment. We currently accept VISA, MASTERCARD, MAESTRO, JCB and SOLO. All transactions are shown in pounds sterling (£). 

All prices quoted on this website are accurate at the time of publication and are quoted in pounds sterling (£) and where appropriate are inclusive of UK sales tax and VAT. The current rate of VAT is 17.5%. 

YOUR RIGHT TO CANCEL 
You may normally cancel your order for any reason up to the point of despatch. If you do cancel the contract within this time any payments made by you will be refunded within 14 days.You have the right to cancel your order up to 14 days of receipt, where a full refund will be given. 

RETURNS/REFUND POLICY
Oriel Ffynnon Gallery & Gifts really hope you will be happy with your items, but if not then we can either exchange your item for something else or offer you a refund. An exchange or refund will only be offered within 14 days of receipt of goods. Please return to us at:Oriel Ffynnon Gallery & Gifts


CONDITIONS 
We ask that the items are returned to us within  60 dayf receipt , unused and with all the original tags and packaging intact. A return form can be downloaded from the website . Alternatively, we can e-mail a return form to you on request. Please complete and enclose the Return form with your delivery and please tell us why you are dissatisfied.

DAMAGED GOODS 
In the unfortunate event that goods arrive damaged and/or faulty, please contact us immediately on 01559362090 or email tirionrees@yahoo.co.uk

POSTAGE 
Unfortunately we can not be responsible for the return postage and recommend that when you post the goods that you use insured registered delivery and keep the receipt. We cannot accept liability for goods lost or damaged in transit. We cannot be responsible for interest charges made by your credit card company whilst waiting for returns to be refunded to your card. 

DELIVERY COMPANIES 
To help with your return delivery, the delivery companies we use are Royal Mail and My Hermes

bottom of page